0kbd Privacy Policy

1. Introduction

0kbd ("we", "us", "our") operates the online gaming and sports betting platform accessible at https://0kbd.pro. We are committed to protecting the privacy and personal data of our users, including all players located in Bangladesh. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.

By registering an account, depositing funds, placing bets, or otherwise using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the 0kbd platform immediately.

2. Information We Collect

When you create and use a 0kbd account, we collect various categories of personal information necessary to deliver our services, verify your identity, process your transactions, and comply with applicable regulations. The categories of information we collect include:

• Identity information: full legal name, date of birth (you must be 21+ to register), and a government-issued identification document when required for account verification.
• Contact information: email address, phone number, and residential address (city and district within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial information: payment method details (such as bKash wallet number, Nagad account, Rocket number, Upay ID, or bank card last four digits), transaction history, deposit amounts, and withdrawal records.
• Technical and usage data: IP address, device type, browser type, operating system, session timestamps, pages visited, games played, bet history, and betting patterns.
• Communications data: messages sent to our customer support team, live chat transcripts, and email correspondence with 0kbd.
• Cookies and tracking data: information gathered automatically through cookies, pixel tags, and similar technologies when you browse our platform (see Section 7 for full cookie details).

3. How We Use Your Information

0kbd uses the information we collect for a range of legitimate business and compliance purposes. We do not use your data for any purpose that is incompatible with those listed below:

Account Management

We use your identity and contact information to create and maintain your 0kbd account, verify your eligibility to use our services (including age verification — you must be 21 or older), process your deposits and withdrawals via bKash, Nagad, Rocket, or Visa/Mastercard, and deliver platform updates and promotional communications you have opted into.

Responsible Gaming & Safety

We monitor gameplay, deposit frequency, and betting patterns to detect signs of problem gambling. This information allows us to enforce voluntary self-exclusion requests, apply cooling-off periods, and reach out proactively when we detect risk indicators. Protecting the wellbeing of Bangladesh players is a core commitment of 0kbd.

Fraud Prevention & Security

Technical and usage data, along with financial transaction records, are analysed to detect and prevent fraudulent activity, account takeovers, money laundering, and collusion. Our security systems run continuously to ensure fair play and the integrity of every game offered on the 0kbd platform, from live baccarat to cricket betting markets.

4. Sharing Your Information

0kbd does not sell, rent, or trade your personal information to third parties. We may share your data with carefully vetted third parties only in the following limited circumstances:

• Payment processors: to complete your bKash, Nagad, Rocket, Upay, Visa, or Mastercard transactions. These processors are bound by strict data-handling agreements and process only the minimum information required.
• Identity verification (KYC) providers: to confirm your identity and comply with responsible gaming age-check obligations. Your document data is stored securely by the verification partner and is not used for any other purpose.
• Game software providers: platforms such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session identifiers needed to serve game content. They do not receive your full personal profile.
• Legal and regulatory authorities: if required by applicable law, court order, or regulatory directive, we may disclose your information to relevant authorities. We will notify you where legally permitted before making any such disclosure.

5. Data Retention

0kbd retains your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes described in this policy. In practice, account data including transaction records is retained for a minimum of five years after account closure to satisfy anti-money laundering record-keeping obligations.

When your data is no longer required for any purpose, it is securely deleted or anonymised so that it can no longer be linked to you. You may request early deletion of your account data by contacting our support team, subject to any overriding retention obligations.

6. Your Privacy Rights

All 0kbd users — including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — have the following rights regarding their personal data:

• Right to access: request a copy of all personal data we hold about you.
• Right to rectification: ask us to correct any inaccurate or incomplete data on your account.
• Right to erasure: request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing: ask us to limit how we use your data in specific circumstances.
• Right to object: object to our processing your data for direct marketing purposes at any time.

7. Cookies & Tracking Technologies

0kbd uses cookies and similar tracking technologies to make our platform function correctly, improve your experience, and analyse how players use our games and betting features. We use three categories of cookies: (1) Essential cookies, which are strictly necessary to keep your session active and secure; (2) Analytical cookies, which help us understand aggregate usage patterns and improve performance; and (3) Preference cookies, which remember your display settings and language choices.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of the 0kbd platform from working correctly. We do not use cookies to display third-party advertising on our platform.

8. Security Measures

0kbd takes the security of your personal data seriously. We maintain a comprehensive set of technical and organisational safeguards, including:

• SSL/TLS encryption on all data transmissions between your browser or app and our servers.
• Encrypted storage of sensitive personal data, including payment details and identification documents, at rest.
• Role-based access controls limiting which staff members can view personal data, on a strict need-to-know basis.
• Regular internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in our platform infrastructure.

9. Children and Age Restriction

The 0kbd platform is strictly for adults aged 21 and above. We do not knowingly collect any personal data from individuals under the age of 21. If we discover that a person under 21 has provided us with personal information, we will immediately suspend the associated account and delete all related data without delay. If you are a parent or guardian and believe your child has created a 0kbd account, please contact our support team immediately.

We implement age verification checks during account registration to ensure compliance with this policy. Players must confirm their date of birth at sign-up, and may be asked to submit identity documents as part of our KYC process before withdrawals are processed.

10. Your Choices & Marketing Preferences

0kbd respects your right to control how your personal data is used for marketing. You may update your marketing preferences at any time. Here is how:

• Email opt-out: every promotional email from 0kbd includes an unsubscribe link. Click it to stop receiving marketing emails immediately.
• Account settings: log in to your 0kbd account and update your communication preferences in the profile settings section.
• SMS opt-out: reply STOP to any promotional SMS message sent from 0kbd to be removed from our SMS list.
• Support request: contact our team directly at [email protected] to update or withdraw your marketing consent at any time.
• Transactional communications (deposit confirmations, withdrawal notifications, security alerts) cannot be opted out of, as they are essential to the safe operation of your account.

We will action any opt-out or preference change within 10 business days of receiving your request.

11. Changes to This Privacy Policy

0kbd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable law, or platform features. When we make material changes, we will post a revised version on this page with an updated effective date and, where appropriate, notify you by email or in-platform notification.

Your continued use of the 0kbd platform after any policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 0kbd handles your personal data, our dedicated support team is available 24 hours a day, seven days a week, operating on Bangladesh Standard Time (BST, UTC+6).

When submitting a data request, please include your registered email address and account username so we can locate your records promptly and verify your identity before processing your request.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to 0kbd's operations. By using our platform, players from Bangladesh agree that any disputes arising from this policy or our data handling practices shall be resolved through good-faith negotiation in the first instance, followed by binding arbitration if no resolution is reached.

0kbd is committed to operating a safe and reliable platform for all Bangladesh players. We continuously review our privacy practices to ensure they remain fair, transparent, and respectful of your rights as a user.